TERMS AND CONDITIONS
Thank you for using "Holywood Events" LTD www.go-crazy.co.uk or www.inventorparty.co.uk services. These terms and
conditions govern your purchase of services from the site. You will also find information on payment terms, refunds, your privacy below.
If you have any questions or queries please don't hesitate to contact us:
Tel: +44 20 3389 6191
Please read these terms and conditions carefully before using our services.
By accessing the site and/or placing an order, you indicate your agreement to these terms and conditions.
If you do not accept these terms, please do not use the site.
We reserve the right to change and modify these Terms and Conditions from time to time.
Changes to these Terms and Conditions will become effective upon such alterations being posted to this website.
It is the user's obligation to periodically check these Terms and Conditions at the website for any changes and/or updates.
You must be 18 years of age or older to purchase services from this site. If you are under 18,
you may use the site only with the involvement of a parent or guardian.
BOOKING, DEPOSIT AND PRICING POLICY
The price of your event is determined during booking. If on the day of the event the number of children changes,
the event price can only be increased to accommodate more children. It cannot be decreased if there are less children participating.
Current pricing is available at:
You (the client) pay £100 deposit in advance to secure our services. If the deposit
is not paid within 2 days of your request, Holywood events reserve the right to cancel
the party and refund your deposit.
1. If there is More than One Month left before the party and your plans change, or you choose to use
another entertainer, we will transfer your deposit back - no strings attached.
2. If there is Less than One Month left before the party and your plans change,
you can choose any available date within 12 months and reschedule the party for free.
1. The outstanding balance (less deposit) must be paid on the day of the event.
2. If you fail to pay the full amount due on the day of the event, then you must pay the outstanding
balance and a £500 collection fee. (If the outstanding balance and collection fee is paid within 7 calendar days,
the collection fee will be reduced to £250).
You will be provided in advance the name and mobile phone number of the entertainer
attending your party. If you have any concerns about the day, do not hesitate to call
the entertainer if the office is closed. Entertainers have to keep to a time schedule
and appreciate your guests being ready at the appointed time.
"INVENTOR PARTY" VENUE AND ACTIVITIES
We require a table in a room large enough for all the children to sit down.
All adults are most welcome to sit in on the presentation, but a minimum of one present at all
times, please. If there are several adults we do request that they respect the entertainer and remain quiet.
Telephone or email descriptions of the party are not a guarantee that any particular activity
will be performed. Holywood Events Ltd checks the equipment prior to the event,
however, it does not guarantee that every piece of the equipment will function during the event.
In case of failure of a certain piece of the equipment, Holywood Events Ltd will not perform any refunds.
If there are any special requests we will endeavour without commitment to comply.
DELAY TO THE EVENT
In the unlikely event that Holywood Events Ltd is unable to attend personally
due to accident or sudden illness, Holywood Events Ltd shall endeavour to provide a suitable
substitute offering a similar service at no additional charge to the client. This does
not apply in circumstances detailed below.
Force Majeure - Holywood Events Ltd will not be liable for failing to attend a booking,
where the reason for non-attendance or late arrival is caused by adverse weather conditions
(including Snow & Flooding), traffic jams, road closure, road traffic accident, vehicle breakdown,
fuel shortages, acts of terrorism, industrial action, or other unavoidable circumstances
deemed beyond our control. If entertainer fails to attend the event booked, Holywood Events
Ltd will refund the deposit paid by the client in full but is not liable to the client for
any moral or material losses whether direct or indirect.
LIABILITY AND MONEY BACK GUARANTEE
We operate a Money Back Guarantee. We hope this will never happen, but if you are unhappy with the
Event or the Event Entertainer stop the event entertainer within 20 minutes of the start.
Tell him/her that you are dissatisfied and the reason for it. We will refund in full whatever
you have paid us for the Children Birthday.
Holywood Events Ltd liability to Customer, and any end user of any package or other Holywood Events Ltd
services is limited to the amount paid to and received by Holywood Events Ltd for services not accepted.
In no event shall Holywood Events Ltd be liable to Customer, or any end user or any other entity for any special,
consequential, or other damages, however caused, whether for breach of contract, negligence or otherwise, even if
Holywood Events Ltd has been advised of the possibility of such damage.
Holywood Events Ltd when providing a children's entertainer or product shall not have any liability for any loss,
damage, costs or expenses which the client suffers or incurs arising out of events/products unless arising out of the
gross negligence or wilful misconduct or our entertainers or suppliers. The client undertakes to indemnify and keep
indemnified in respect of any damage to property or any other loss of any nature whatsoever that Holywood Events Ltd may
suffer as a result of any act or omission of the client or its guest at events. Holywood Events Ltd will not be liable to
the client for any loss, (whether direct or indirect) of profits, business or anticipated savings or for any other indirect
or consequential loss whatsoever even if Holywood Events Ltd shall have been advised as to the possibility thereof.
Accidental damage to property at events should be covered by the clients own insurance and no claim will be accepted
by Holywood Events Ltd which hereby excludes any liability for any such loss. Holywood Events Ltd do not accept any
liability and shall not be liable for non-completion of events or for any delays arising as a result of bad weather,
loss, damage or cancellation due to fire, floods, or any other cause beyond its reasonable control, state funerals,
days of public mourning, strikes, riots or lock outs affecting any trading with which Holywood Events Ltd is concerned.
Parents are responsible for their children at all times and must inform the entertainer if the child is not permitted
to engage in activities, such as 'laser activity', 'finger printing' etc. It will be the responsibility of the parents
to with draw their child should this be the case. Parents are responsible for informing the entertainer they do not wish
sweets to be given during or after the party. In no event that Holywood Events Ltd be liable for any indirect, punitive,
special, incidental or consequential damages whatsoever even if Holywood Events Ltd has been advised of the possibility of
damages including, without limitation, damages for loss of use, data or profits arising out of or in any way connected
with the use or performance of this website, interruptions or delays to this website, the provision of or failing to
provide services, or for any information, material, goods and services obtain through this website or otherwise
arising out of the use of this website, whether based on contract, tort or otherwise to the fullest extent permitted by law.
The host/parent is responsible at all times for the general supervision of children within the venue whether at home or
at any other premises, for the supervision of exits and for ensuring that the children only leave the party venue with their parent
guardian. Our responsibility is strictly limited to the supervision of party activities provided by us. We must receive notification
if you wish to postpone or cancel your party. It is the customer's responsibility to ensure that all Holywood Events Ltd products
are used safely. Holywood Events Ltd accepts no liability for injuries caused through the use or misuse of its products.
We want you to have as much fun as we will do presenting your party. If you have any concerns, please contact us. Should
you have any complaints we will do our best to resolve them. However, if it is ever needed, our complaints procedure is
available on request.